BOARDING
POLICIES To
help us help you to help us to help your pet have a comfortable and fun stay.
Our goal is to make your
loved one's stay with us as comfortable, relaxing and stress-free as possible.
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1.
Deposits
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Sign one (1) copy of the invoice/contract and
return it to us as soon as possible to confirm reservation.The balance of your pet's stay is due at or before
check-in. You will be charged for the full amount of days reserved
unless a two-week change notice is called in ... no refunds for early
check-outs. Boarding is calculated by the day ('till midnight) not by the night
like a hotel reservation. CANCELLATIONS: 2-WEEK
NOTICE, PRIOR TO CHECK IN DATE IS REQUIRED FOR DEPOSIT TO BE REFUNDED - LESS
$25 HANDLING/CANCELLATION FEE |
2. Vaccinations |
Please forward current copies of
vaccinations at least one (1) week prior to your pet's stay and a completed
"Pet Profile Sheet" (if not already on file with us). IF VACCINATIONS ARE NOT GOTTEN IN THE TIMELY MANNER WE
REQUIRE, YOUR PET WILL NOT BE ACCEPTED AND YOUR DEPOSIT WILL NOT BE
REFUNDED! |
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3. Food |
Please remember to bring your pet's food and treats ... only bring
enough for the number of days of your pet's stay ...
food MUST be in ZIP-LOCK BAGGIES ... NO dog food bags or garbage
bags will be accepted. Please label all baggies with your pet's name and
feeding instructions. It is not necessary to bring pet dishes. |
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4. Medicines |
If your pet needs meds, bring
only enough for the number of days/dosing your pet will need while here (do not
bring the whole bottle) ... if multiple pills per dosing per day need to be
done, please separate and brake up any pills that need to be halved etc., ...
put in a "daily-dosing" container such as a pill box or separate little
zip-lock baggies with dog's name, day of the week and label a.m. or p.m. dosing
etc. There is a charge of $1/day for all meds and vitamins, $2/day for ear
drops or other required special attention needs. |
5. Flea Treatments |
Please make sure your pet is on a current
vet-prescribed type flea treatment such as FRONTLINE, ADVANTAGE, SENTINAL, etc.
... discount branded products are not acceptable nor reliable flea protection
(neither are they safe for your pet). FRONTLINE PLUS is available here if
needed. Please make sure flea protection is applied at least 1-2 days or more
before checking in. Proof of purchase must be supplied. |
6.
Dropping-off & Picking-up |
Please drop-off and/or pick-up your pet
according to your appointment time on your contract ... if you need to change
it, please call ahead. Please arrive at least 15 minutes prior to closing time
to allow us time with you and your pet. We are very firm with out times out of
respect for us and our guests. Thank you! .........HOURS: 7:00-8:00AM and
6:00-7:00PM ......................Daily - 7
days a week............................. |
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very important for your pet's comfort & enjoyment of his stay
Because pets
sense and reflect our emotions, DO NOT allow any member of
the family to stage an emotional "farewell" scene. Your pets can be made to
feel unnecessarily anxious about the boarding visit if they are subjected to
this kind of dramatic display.
Try to refrain from having more than one or two members of the
family in the suites' office to check-in. While it's very hard to do, it is
best to make the drop-off short, hand the leash over to the staff, finish paper
work and leave quickly. What you might think is a long time, is actually very
short to them. Your pet thinks, and knows you will return for them.
Our Guests' stay includes: playtime, meals,
attention, snacks, hugs-n-kisses
and TV!
| 5:00-7:00AM |
Morning pottie-time and stretch while
breakfast is being prepared and served |
| 8:00-12:00Noon |
Quite-time in rooms to nap
or chew on a bone
& watch a movie |
| 12:00PM-3:00PM |
Noon-time stretch, play, pottie-time,
"Little Extras" package attention times, and a snack is served |
| 3:00-4:00PM |
Supper is prepared and served to our
guests in their suites. |
| 7:00-9:00PM |
Evening pottie-time, stretch, "Little
Extras" package attention, get ready for bed and watch a
movie. Bed-time
snack is served. |
| 9:00PM Lights Out |
Nite lite is on and
relaxing music is
played |
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