Deposits/PaymentsA deposit of ½ of "stay" is required at time of reservation. Balance of stay due at check-in. Please bring cash, check, or credit card to check-in and pay balance, any extras, grooming, etc. Cancellation PolicyDeposit will be refunded- less cancellation fee of $30, with a 2 w-week notice. Deposit will not be refunded if a 2 week cancellation notice is not given. A $25 cancellation fee will be charged on all cancellations of a reservation and transfers. You will be charged for the full amount of days reserved unless a two week change notice is called in to delete any number of days; no refunds for early check outs. Boarding is calculated by the day, not by the night like a hotel reservation.VaccinationsDogs must have the following vaccinations and should be administered at least 2 weeks prior to check in date if not current. Documentation must be mailed, emailed or faced to us at least 1 week prior to check in date. If vaccination policy is not held, your pet may not be admitted and deposit will not be refunded.**Insert DiseasesFlea TreatmentAll pets must be on a vet prescribed type flea treatment (i.e. Frontline, Advantage, Advantix). No over the counter products will be accepted as acceptable flea treatment for boarding here (and may be unsafe for your pet). Please submit to us proof of flea treatment, a receipt or the front of box, by fax or mail prior to check in. MedicationMedications and supplements can be administered. A fee will be charged. Pills must be provided and separated in a "daily dosing" pill container with the pet's name on it. Please bring only enough meds for the days/dosing your pet will need for its stay. Please provide anything special that you give your pets meds in i.e. peanut butter, lunch meat, cheese, treats, pill pockets, etc.FeedingMeals are served 2-3 times a day. We feed your pet their own food/diet, including their own treats. All dry food and treats must be in Ziploc bags only! Each meal must be measured and labeled with pets name. No plastic containers or original dog food bags will be excepted.Dog LicenseAll dogs must have a current dog license of the county you reside in, even if it is micro-chipped.DamagesClients agree to pay for all damages or other charges at the time of check out and authorize credit card to be charged for such charges.Tip:Because pets sense and reflect our emotions, DO NOT stage an emotional "farewell" scene. Your pets can be made to feel unnecessarily anxious about the boarding visit if they are subjected to this kind of dramatic display. Try to refrain from having more than 1 or 2 members of the family in the suites' office at check in. While it's very hard to do, it is best to make the drop off short. What you might think is a long time is actually very short to them. Your pet thinks, and knows you will return for them. Check In / Check Out TimesMonday-Saturdays:7:00-8:00AM OR 6:00-7:00PMSundays:7:00-7:30AM or 6:00PM-7:00PM
Deposits/Payments
A deposit of ½ of "stay" is required at time of reservation.
Balance of stay due at check-in. Please bring cash, check, or
credit card to check-in and pay balance, any extras, grooming, etc.
Cancellation Policy
Deposit will be refunded- less cancellation fee of $30, with a 2
w-week notice. Deposit will not be refunded if a 2 week
cancellation notice is not given. A $25 cancellation fee will be
charged on all cancellations of a reservation and transfers. You will
be charged for the full amount of days reserved unless a two week
change notice is called in to delete any number of days; no refunds
for early check outs. Boarding is calculated by the day, not by the
night like a hotel reservation.
Vaccinations
Dogs must have the following vaccinations and should be
administered at least 2 weeks prior to check in date if not current.
Documentation must be mailed, emailed or faced to us at least 1
week prior to check in date. If vaccination policy is not held, your
pet may not be admitted and deposit will not be refunded.
**Insert Diseases
Flea Treatment
All pets must be on a vet prescribed type flea treatment (i.e.
Frontline, Advantage, Advantix). No over the counter products will
be accepted as acceptable flea treatment for boarding here (and
may be unsafe for your pet). Please submit to us proof of flea
treatment, a receipt or the front of box, by fax or mail prior to check
in.
Medication
Medications and supplements can be administered. A fee will
be charged. Pills must be provided and separated in a "daily
dosing" pill container with the pet's name on it. Please bring only
enough meds for the days/dosing your pet will need for its stay.
Please provide anything special that you give your pets meds in i.e.
peanut butter, lunch meat, cheese, treats, pill pockets, etc.
Feeding
Meals are served 2-3 times a day. We feed your pet their own
food/diet, including their own treats. All dry food and treats must
be in Ziploc bags only! Each meal must be measured and labeled
with pets name. No plastic containers or original dog food bags
will be excepted.
Dog License
All dogs must have a current dog license of the county you
reside in, even if it is micro-chipped.
Damages
Clients agree to pay for all damages or other charges at the
time of check out and authorize credit card to be charged for such
charges.
Tip:
Because pets sense and reflect our emotions, DO NOT stage
an emotional "farewell" scene. Your pets can be made to feel
unnecessarily anxious about the boarding visit if they are
subjected to this kind of dramatic display. Try to refrain from
having more than 1 or 2 members of the family in the suites' office
at check in. While it's very hard to do, it is best to make the drop
off short. What you might think is a long time is actually very
short to them. Your pet thinks, and knows you will return for
them.
Check In / Check Out Times
Monday-Saturdays:
7:00-8:00AM OR 6:00-7:00PM
Sundays:
7:00-7:30AM or 6:00PM-7:00PM
